Decathlon | 85% of employees committed to improvement

Decathlon Poland

85% of employees involved in improvement

Decathlon is an international chain of sporting goods stores offering clothing, supplies, accessories, supplements, furnishings and equipment for 86 sports. Decathlon is also the second-largest manufacturer of items in the industry, with 60 branches in Poland.

Challenge

Decathlon believes that employees best understand problems in their daily work and are the right source of ideas to solve them. The company wanted to tap into the potential of young, creative employees by giving them a tool to report problems and propose solutions.

Solution

The company has implemented a pilot test of the Sherlock Waste app at the Decathlon Targówek store. The goal was to improve communication between the manager and employees, allowing problems to be reported immediately via cell phone.

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The process of implementing the system

Improving communication

With the app, employees could report problems immediately, enabling a quick response.

Employee training

Training on how to use the platform was conducted so that each employee could effectively report and monitor problems.

reported problems in the first 3 months

0 x

increase in efficiency of supply distribution

Achieved results

As a result of the implementation of Sherlock Waste, dozens of problems have been solved at Decathlon Poland, including:

Deficiencies in small equipment
Ordered needed materials and created new work organization
Inoperable air conditioning
The building administrator prepared instructions for duty managers, so air conditioning was restored during night shifts
Customer inquiries about fitting rooms
Solutions have been implemented to facilitate the location of fitting rooms in several outlets
Delivery distribution method
Product distribution efficiency increased from 150 art/h to 200 art/h

With the Sherlock Waste app, we will be able to unleash the potential of the young, creative people in the teams and move from creating to sharing solutions and problems, which will positively impact our bottom line.