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Features

Quick and easy addition of: ideas, problems and technical requests

Reporting ideas, problems and quick improvements allows employees to easily and quickly share insights on daily operations. With this tool, anyone in the company can contribute to improving efficiency and the quality of work by submitting ideas, identifying problems and proposing immediate improvements.

Immediately implement minor changes, repair defects and failures that significantly improve efficiency and comfort. Facilitates employees to report and implement immediate improvements.

Sherlock allows users to report problems quickly and easily - from anywhere and at any time. The reporting process is intuitive. It allows users to add a description, attachments in the form of photos or videos, and select a category and the person responsible for solving it. With this feature, employee problems are transformed into opportunities for organizational improvement.

Promote a culture of innovation by enabling employees to share ideas. Increase engagement by encouraging active participation in improving the company.

A best practice is a type of entry that allows you to share knowledge and proven ways of doing things with other employees. With a good practice, you can pass on information about solutions that have already been implemented in one area of the organization and may be useful in others.

Tags enable efficient management and retrieval of requests. They make it easier to organize and quickly find relevant information.

Customize request forms to meet the specific needs of your organization by collecting key information. Enables flexible ticket management.

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Management, prioritization and reporting

Key features to effectively monitor and analyze requests. With advanced filtering, search, prioritization and reporting tools, companies can quickly identify and resolve key issues, as well as track progress and measure the effectiveness of deployed solutions.

 

Sherlock provides a complete view of all information related to requests. In the manager's dashboard, you can view a detailed description of the problem, location, date of the request, attached photos documenting the problem, as well as ideas for resolving the problem. The feature also provides access to the ticket's history, including all actions taken and the current status. This allows users to track the progress of the reported problem and evaluate the effectiveness of the actions taken. The functionality provides insight into the results of the actions taken, allowing users to assess their effectiveness and sustainability.

The dashboard makes it easy to manage submissions in the system, offering filtering by status, category, tag, date added, responsible party and submitter. You can also search for submissions using keywords. This functionality allows you to view and manage submissions quickly and efficiently.

The "I've got the same" function allows employees to indicate that an issue also concerns them and is relevant to them. With this option, reports can collect multiple acknowledgments from different users, which increases their priority in the system. This feature helps identify the most important issues that need immediate attention.

The business effects calculator allows users to estimate the financial benefits of implementing employee suggestions and solving problems. Users can enter data on resources saved, such as time, materials or energy, and the calculator automatically converts them into financial values. With this tool, companies can easily see what savings have resulted from the actions taken, which motivates further implementation of improvements. It also enables the generation of reports that show the long-term benefits of waste reduction - this supports strategic decision-making. Thanks to its transparency and ease of use, the calculator is becoming a key tool in resource management and business process optimization.

Dashboards with widgets are a tool for monitoring individual, team or whole organization activity. Widgets present specific statistical data in the form of numbers, charts or tables, making it easy to track key indicators and trends.

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Building culture and employee engagement

Sherlock waste supports strengthening collaboration and communication within the company. Through a variety of community support tools, notifications, translations and gamification elements, employees are more engaged and motivated to actively participate in improvement and innovation processes.

Community is a module that allows users to add problems, solution ideas and publish other types of posts. Users can share best practices, appreciate colleagues by awarding kudos, gather feedback through surveys and inform everyone about important organizational issues. In addition, the module allows users to comment, add reactions to posts and save interesting posts and track changes. 

Notifications and notifications provide instant communication. They inform employees in real time about company changes and upcoming important events. With this functionality, employees are always up to date with the latest updates, notifications and facts from the life of the company.

Facilitates quick and direct communication between employees. Promotes collaboration and immediate problem solving with the chat function.

Multilingual ticket translator ensures smooth communication and better collaboration in international teams. It enables users to share ideas, problems and comments in a dynamic multilingual work environment. Instant text translations are possible in several of the most popular languages. This indispensable tool supports efficiency at every stage of the Sherlock system.

Gamification uses a system of points for activities and individual and team rankings. Cyclical employee appreciation contributes to many positive changes in the company:
- promotes a culture of improvement in the organization
- arouses in employees the desire to constantly strive for improvement
- builds a spirit of positive competition
- promotes commitment and motivation to action
- helps maintain a high level of activity.

Challenges is a functionality that supports the generation of ideas in line with current company needs and the identification of problems in specific organizational areas. Employees, faced with challenges, are more willing to engage in adding requests.
Thanks to this tool:
- the best suggestions for improvements and solutions to business problems are worked out
- the company can respond more effectively to current needs and optimize its processes.

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Additional functionalities

At Sherlock Waste , we offer integrated solutions that support effective quality management and team engagement. Our functionalities, such as Audits, Boardmeeting and Watson AI, provide comprehensive support in identifying errors, improving processes and generating innovative solutions. With them, you can respond quickly to challenges and achieve better results.

Enables assignment, tracking and management of tasks within teams. Improves the organization of work by providing a clear division of responsibilities and deadlines for completion.

Automate and effectively manage all types of audits, such as 5S, ISO, Safety-Walk and many others. Enables systematic detection and elimination of nonconformities.

Boardmeetings are status meetings conducted by leaders in a goal-result-kaizen cycle at a specially designed board. Properly implemented, they produce visible results after just a few months.

  • increase employee engagement
  • improve the efficiency of teams
  • help leaders build a long-term atmosphere of trust and authority among employees

Watson is a functionality that supports solution generation using artificial intelligence developed by OpenAI. Using ChatGPT's language model, Watson analyzes descriptions of employee requests and additional details provided to answer questions and generate idea proposals. As a result, it helps quickly find the right solutions to problems. And this leads to faster processes and more efficient workflows.

Youniversity is a learning platform created by Leanpassion, focused on personal and professional development. It offers streaming videos and podcasts on topics such as leadership, management and communication. It features unique content with celebrities sharing their success stories. The platform supports continuous learning through quizzes, notes and practice assignments, encouraging immediate application of knowledge gained. It is designed for both individual learners and organizations, promoting a culture of skills development in the workplace. With short, engaging episodes, the platform facilitates daily learning even in a busy schedule.

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+48 519 400 318

or write:
contact@sherlockwaste.com

"Sherlock waste limited liability company" implements the project: "Expansion of products of Sherlock Waste company to foreign markets." under the contract POIR.03.03.03-02-0138/20-00 in the Operational program Intelligent Development 2014-2020, 3.3.3 Support for SMEs in the Promotion of Product Brands - GoToBrand. The aim of the project is to reach new foreign markets with the company's products, in particular the USA, UK, DAH and the Middle East. Total project value: 332,520 PLN net Total EU funding: PLN 282,642 net.

"Sherlock waste limited liability company is implementing the project titled"Sherlock Waste". on the basis of the Support Agreement concluded on January 9, 2019 with Tech-Impact Fund Sp. z o.o., based in Krakow, Tech-Impact Fund Spółka z ograniczoną odpowiedzialnością ASI sp. k., based in Krakow, and the National Research and Development Center, based in Warsaw, co-financed from the European Union funds under the Operational Program Inteligentny Rozwój 2014-2020, Measure 1.3: R&D works financed with the participation of capital funds, Sub-measure 1.3.1: Support for R&D Projects in the Preseed Phase by Proof of Concept Funds - Bridge Alpha.

The purpose of the Project is to carry out research and development work, which will result in the development of a tool - a mobile application permanently increasing the involvement of employees in the improvement of the company (so-called Continous Improvement). The tool will serve to:

  • Engage employees in identifying and reporting problems and waste* occurring in the company;
  • aggregate data related to waste reported by company employees;
  • identify eliminable waste based on the data collected;
  • Initiate processes to eliminate identified waste based on good market practices and lean methodology assumptions;
  • Building a culture of managers who will make decisions based on data instead of intuition.

How to effectively engage employees in improvement?

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