Hitachi Vantara

Solve 40% of problems with Sherlock Waste

Hitachi Vantara, operating in Poland since 2007, is a center for financial and accounting services and support in the areas of HR, Business Intelligence, IT and after-sales services for Hitachi units in Europe and the Americas.

Challenge

Hitachi Vantara was looking for an innovative solution to elevate employee involvement in the existing system for submitting ideas and improvements. The goal was to increase operational efficiency by actively involving employees in the process of submitting problems and ideas for solutions.

Solution

The Sherlock Waste platform was implemented for all center employees in Krakow and Kuala Lumpur. The implementation process was combined with "9 Wastes" workshops conducted simultaneously in both locations.

Processes and action steps

Employee training

Training on how to use the platform was conducted so that each employee could effectively report and monitor problems.

Integration with operational processes

The platform has been integrated into the company's day-to-day operational processes, making it possible to monitor requests on an ongoing basis.

Monitoring and analysis

Regular monitoring of requests and analysis of their content by a dedicated quality management team.

Implementation of solutions

Based on employee requests and suggestions, effective solutions were implemented, which helped improve process efficiency.

Achieved results

As a result of the implementation of Sherlock Waste, York has seen impressive results in the first period:

0

reported problems

0

added ideas

0 %

reported problems have been solved

0

removed problems

0

ideas implemented

How to effectively engage employees in improvement?

FREE WEBINAR 06 February 2024 | 10:00-11:30 am

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FREE WEBINAR
06 February 2024 | 10:00-11:30 am