Kramp | More than 1,200 improvement ideas submitted in just a year

Kramp Poland

More than 1,200 improvement ideas submitted in just one year

Kramp Ltd. is a leader in the e-commerce and retail industry, offering spare parts and accessories for the agricultural and technical sectors. The company has 528 employees and has been in business for more than 70 years.

Why did the company decide to implement Sherlock?

Prior to the implementation of Sherlock Waste , Kramp used another suggestion system that did not meet expectations. The number of requests was low, many problems were left unresolved, and the rate of unanswered requests was too high. The company needed a more effective tool to manage employee suggestions and problems in order to restore trust and commitment to the suggestion system.

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Processes and action steps

Needs analysis

It began with an analysis of the company's needs and requirements to tailor the system to Kramp's specific business.

Workshop

Workshops were held to familiarize employees with different types of waste and encourage them to identify problems.

Piloting

A pilot project was implemented in selected teams, which proved successful.

Full implementation

After positive results from the pilot, the application was rolled out across the company, involving 582 employees.

Awareness campaign and training

An information campaign and training were conducted so that every employee could effectively use the platform.

Key challenges of implementing a continuous improvement system

Restoring confidence in the suggestion system
The previous system did not meet expectations, resulting in a decline in confidence among employees.
Employee involvement
It was necessary to involve employees at all levels of the organization to ensure the success of the implementation.
Integration with existing processes
The application had to be integrated with daily operational processes to enable efficient reporting and management of problems and ideas.

Features

Comments and Dialogue
Each submission can be commented on, questions can be asked and dialogue can be entered into with colleagues, making it easier to understand the perspective of employees.
Filtering and Searching for Requests
With the filtering and search function, you can easily find specific problems.
Management of the improvement process
From the acceptance of the idea to its full implementation, management is transparent and efficient.
Monitoring of business effects
Functionality enables continuous monitoring and evaluation of progress in achieving business goals.

Achieved results

As a result of implementing Sherlock Waste, Kramp Poland has seen impressive results:

0 %

employee engagement rate

0 %

employees using the application

solved problems (56%)

reported problems

ideas submitted

We welcome the commitment of our employees. We are aware that we are at the beginning of the road, we still have a lot of potential and a lot to do. We have already managed to get 1,100 ideas, which is an 11x increase compared to the previous system.